Privacy Policy

LOCK5 collects data from visitors throughout the website experience. This is largely to provide interactive functionality that would otherwise be impossible without collecting the minimum amount of data. Some data is also used to analyse your experience anonymously to improve the website experience.
LOCK5 respects your privacy, so we will not sell your data to third parties, allow any access to the data that isn’t necessary to honour any other contracts we have in place or store excessive amounts of data we no longer need.
LOCK5 will comply with the General Data Protection Regulation (GDPR) (EU May 25th 2018).

Definitions

Data Subject – any living person.
Third Party – another company who LOCK5 works with to provide services to the Data Subject.
Personally Identifiable Information – data belonging to the Data Subject that can be used to uniquely identify them.
Data Controller – any organisation that stores Personally Identifiable Information, E.g. LOCK5.
Data Processor – any organisation that works on (processes) Personally Identifiable Information.

The data may be shared with:

Sage (Accounts) – accounting tool used for tracking and invoicing customers.

The data is also rarely shared with the following:

Mobile phones – our staff may enter your contact number into their phones for the purpose of a meeting and will then erase the number after the meeting.

Marketing

LOCK5 does not share your data with any Third Parties for marketing purposes unless the Data Subject has explicitly opted in.

Data Security and Storage

LOCK5 will store data for only as long as necessary to fulfil the purpose for which it was obtained. Some data may be held for longer if it is either held on other systems that have not been updated, in backup data that has not expired or because of another lawful basis.
LOCK5 takes security seriously and makes use of technology where feasible to secure data and protect against breaches.

Personal data protection principles

We adhere to the principles relating to processing of Personal Data set out in the GDPR (as follows) which require Personal Data to be:

(a) processed lawfully, fairly and in a transparent manner (Lawfulness, Fairness and Transparency)
(b) collected only for specified, explicit and legitimate purposes (Purpose Limitation)
(c) adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed (Data Minimisation)
(d) accurate and where necessary kept up to date (Accuracy)
(e) not kept in a form which permits identification of Data Subjects for longer than is necessary for the purposes for which the data is processed (Storage Limitation)
(f) processed in a manner that ensures its security using appropriate technical and organisational measures to protect against unauthorised or unlawful processing and against accidental loss, destruction or damage (Security, Integrity and Confidentiality)
(g) not transferred to another country without appropriate safeguards being in place (Transfer Limitation)
(h) made available to Data Subjects and Data Subjects allowed to exercise certain rights in relation to their Personal Data (Data Subject's Rights and Requests).

Data Subject's rights and requests

Data Subjects have rights when it comes to how LOCK5 handles their Personal Data. These include rights to:

a. withdraw consent to processing at any time
b. receive certain information about the Data Controller's Processing activities
c. request access to their personal data that we hold
d. prevent our use of their personal data for direct marketing purposes
e. ask us to erase personal data if it is no longer necessary in relation to the purposes for which it was collected or processed or to rectify inaccurate data or to complete incomplete data
f. restrict processing in specific circumstances
g. challenge processing which has been justified on the basis of our legitimate interests or in the public interest
h. object to decisions based solely on automated processing, including profiling (ADM)
i. prevent processing that is likely to cause damage or distress to the Data Subject or anyone else
j. be notified of a personal data breach which is likely to result in high risk to their rights and freedoms
k. make a complaint to the supervisory authority
l. receive or ask for their personal data to be transferred to a third party in a structured, commonly used and machine-readable format.

Updates to our Privacy Notice

This Privacy Notice will be reviewed regularly and this page will be updated with changes.

If you have any concerns about how Personally Identifiable Information is used by LOCK5 please contact us:

Email: admin@lock5.co.uk
Tel: 01962 454656


Cookie Policy

This site uses cookies - small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. You may refuse or accept Cookies from the Site or any other website at any time by activating settings on your browser. Most browsers automatically accept Cookies, but you can usually modify your browser setting to decline Cookies if you prefer. If you choose to decline Cookies, you may not be able to sign in or use other interactive features of our Site that depend on Cookies.

Information about the procedure to follow in order to enable or disable Cookies can be found at:

Chrome
Safari
Safari Mobile (iPhone and iPads)
Firefox
Microsoft Edge


Cookies we use:

_ga:  Google analytics cookie

This is used to collect information about how visitors use the Sites. The cookies collect information anonymously, including the number of visitors to the Sites, where visitors have come to the Sites from and the pages they have visited. We use this information to compile reports and to help us improve the Sites.

catAccCookies:  Cookie Consent

A cookie set for the cookie consent bar.

1P_JAR: 

This cookie is used to gather website statistics and track conversion rates.

cookie_notice_accepted: 

Has the user accepted to receive cookies.

wp-settings-time-2:

WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.

wordpress_test_cookie: A session cookie

WordPress sets this cookie when you navigate to the login page. The cookie is used to check whether your web browser is set to allow, or reject cookies. Deletes when you close your browser.

wp-settings-2:

WordPress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.